Privacy Policy

When you submit a bid request or contact us, we collect the information you provide — such as your name, company, email address, phone number, project details, and any architectural plans or files you upload (PDF, DWG, or images).

We also collect standard analytics data automatically, including pages visited, device and browser type, and approximate location, through Google Analytics.

We use your information to respond to bid and quote requests, prepare estimates, schedule projects, provide customer support, and improve our website and services. Uploaded plans are used solely to scope and bid your project.

Our site uses Google Analytics to understand how visitors use the site. These tools may set cookies or similar technologies. You can control cookies through your browser settings and opt out of Google Analytics using Google's opt-out browser add-on.

We do not sell your personal information. We may share it with trusted service providers who help us operate our website, host uploaded files, and send email notifications — and only to the extent needed to provide those services. We may also disclose information when required by law.

We retain bid submissions and related files as long as needed for business, legal, and audit purposes. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing communications at any time.

Questions about this policy? Email CAVGroup@carolinaavgroup.com or call 252-545-0011.